FREE Online Helpdesk: Web Based Help Desk Software Solutions by! provides a very easy to use professional web based help desk software customer support solution. Our remotely hosted online helpdesk software is an easy and effective way for webmasters to provide a superior level of customer service to their with website visitors. Best of all our easy to use online help desk software is 100% free for an unlimited number of customer support agents!

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Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support requests, why not have them open a support ticket on a professional online help desk. That way you can manage and prioritize your customer support issues to provide a much higher level of customer service. Effective customer relationship management is critical for your website and a having professional online help desk is an integral part of any CRM solution.

Best of all web based helpdesk solution only takes a few minutes to get and up running. Create and account, perform some basic configuration, create a link on your website to your online helpdesk and you are ready to go. With unlimited groups, users and a built in message center for your staff its easy to organize, prioritize, coordinate and execute on time critical customer support issues. Remember happy visitors are repeat visitors. Not running an ecommerce website? No problem, our online help desk software is great for any website, whether you just want to have a SPAM free way to commnicate with your visitors or you want to provide professional after sales support, makes it easy and very affordable. So why not Sign Up right now and see how HelpDeskEngine can take your website to the next level.

FREE Helpdesk Customer Support Solution Features
  Configure and manage an unlimited number of of groups, administrators and users.
  Complete trouble ticket management: Easy web based admin interface allows you to view and manage opened support tickets. Update, delete, re-assign and re-prioritze any support ticket instantly.
  Attatchment support: Customers can include a file with their support request to help you solve the problem faster.
  Customers open a trouble ticket using a simple web based interface and can login to track and manage the progress of their support request. Customer can add updates to their ticket at any time.
  Easily search the ticket database for a specifis issue. Archiving of all tickets provides for a convenient record of all past issue. Very useful for billing and refund issues.
  Reports and SOA module provides graphs and metrics showing ticket status breakdown, ticket update delay, ticket servirty breakdown and more!
  Based on the highly rated phpSupport GPL helpdesk software solution and we provide free professional hosting on a fast Linux dedicated server for free!


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